General Information/Forms/Downloads

Utility PrePayment Form


How to Read and Interpret Your Water Meter

For more information on connections and user fees, or to arrange to have your water turned on or off, please contact the RDEK office in your area:

Cranbrook Office (Elko, Moyie)
19-24th Avenue South
Cranbrook, BC V1C 3H8
Phone: 250-489-2791
Tollfree (BC&AB) 888-478-7335
Fax: 250-489-3498

Cranbrook Office Hours

8:30am - 4:30pm Monday - Friday, excluding statutory holidays
Emergency after hours phone:

Columbia Valley Office
(Windermere, Holland Creek, Timber Ridge, Edgewater, Spur Valley, Rushmere)

4956 Athalmer Road
PO Box 2319
Invermere, BC  V0A 1K0
Phone: 250-342-0063
Fax: 250-342-0064

Columbia Valley Office Hours

8:30am - 12:00pm & 1:00pm to 4:30pm, excluding statutory holidays
Emergency after hours phone
Email -


Last edited: Wed, June 21, 2017 - 9:00:28