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Short Term Rentals

The Short-Term Rental (STR) Policy outlines when an STR Temporary Use Permit (TUP)  is required by STR Operators and the pathways to approval of a STR TUP. The policy outlines the maximum occupancy, number of off-street parking spaces available to guests and other criteria that must be met for a permit to be eligible to be issued. Two streams are available for approval:  staff delegated and Board of Directors. Different application fees apply for the different stream and are set by the RDEK Board. Processing times for applications also varies as staff work through the volume of applications being received.

Application Form

Due to a high volume of applications, processing is anticipated to be 4-6 months from receipt of a complete application. Applicants will be contacted with information on payment options when processing is initiated.

STR Policy & List of STR Permits

To view applications that are currently being considered, visit the Meetings & Notices page and scroll down to the STR section.

Reporting Issues

As part of ongoing efforts to address concerns regarding short-term rentals in the RDEK, a reporting web form and 24-hour hotline is now available to residents to report non-compliant short-term rental operations. The hotline provides a quick method to report STR-related issues, including, but not limited to: non-permitted operation of short-term rentals; noise, guest behaviour, or other forms of nuisance behaviour related to a short-term rental; or, violations of an issued short-term rental temporary use permit.

Frequently Asked Questions

Generally, STRs occur in buildings and units that were originally purpose-built as long-term residential units on lands zoned for residential use and are distinguished from commercial enterprises such as hotels or motels. STRs often occur in single or two family homes, town homes, or apartment units.

Where zoning does not allow for tourist accommodation, the STR TUP policy now requires operators of STRs to hold permits for each STR unit they operate to ensure that units comply with zoning, units are safe for guests, and operators are responsive to any concerns that may arise. 

If your zoning does not allow for commercial accommodation use(s) then a TUP is required to offer STRs on your property. Typical zoning uses that allow commercial accommodation include uses such as hotels, motels, rural retreats or guest ranches.

The best thing you can do is contact the RDEK's Development Services team and speak to someone.  They will be able to look up your property and go over with you what your zoning is and what would be required. Our Cranbrook office is open Monday - Friday 8:30am-4:30pm (closed stats) and you can always reach our team by phone during business hours at 1-888-478-7335 or 250-489-2791.  Please note: our Development Services department is located in our Cranbrook office.

All STR accommodations must have safety measures in place to protect guests in the event of an emergency, including a fire and safety evacuation plan. 

The fire safety plan must include:

  • Responsible person contact information
  • Emergency contact number (9-1-1)
  • Designated meeting point
  • Location of fire extinsuishers and smoke/carbon monoxide alarms
  • Location of window exits of code-approved size

CLICK HERE to view a sample plan that you can use as a guideline.

Zoning details regarding your property can be found:

Further details about specific STR TUP requirements can be found on this STR page or by contacting the RDEK Development Services staff.

The current non-refundable fee payable to the RDEK:

  • Delegated Application Fee - $1,000
  • Non-Delegated Application Fee - $2,000

Effective January 1, 2025 the non-refundable fees will increase to:  

  • Delegated Application Fee - $1,500
  • Non-Delegated Application Fee - $3,000

To be eligible for the current fees the completed application form must be received (email or letter mail) by December 31, 2024.
 

There are two types of STR TUP applications: a delegated STR TUP application and a non-delegated STR TUP application. Delegated applications are considered by staff within the scope of the RDEK STR TUP Policy. Non-delegated STR TUP applications are considered at the discretion of the RDEK Board and include proposals which go beyond the requirements of the STR TUP. 

DELEGATED APPLICATION REQUIREMENTS:

The requirements for delegated STR TUPs are set out in the STR TUP Policy (click here to view). The core criteria from the STR TUP Policy include: 

Mandatory Criteria: 

  1. STR use must not alter the residential appearance of the dwelling unit.
  2. In addition to the minimum required off-street parking spaces required by an RDEK zoning or land use bylaw, an STR TUP must provide additional parking in accordance with the following:
    • STR Maximum Guest Occupancy of 1-4 requires a minimum of 1 additional Off-Street Guest Parking Spaces
    • STR Maximum Guest Occupancy of 5-8 requires minimum of 2 additional Off-Street Guest Parking Spaces
    • STR Maximum Guest Occupancy of 9-10 requires minimum of 3 additional Off-Street Guest Parking Spaces
  3. An STR TUP must be located within a dwelling unit of a single-family dwelling, duplex dwelling unit, accessory dwelling unit or multiple family dwelling unit.  STR TUPS will not be issued for a boat, cabin, lock off unit, park model trailer, recreational vehicle, tent, or yurt.
  4. An STR TUP may only be issued for a single Dwelling Unit. Where multiple Dwelling Units exist on a single parcel a separate application must be submitted for each Dwelling Unit proposed to be used as a STR.The maximum allowable occupancy of all STR TUPs issued per parcel shall  not exceed 10  guests.
  5. An Occupancy Permit must have been issued by the RDEK for an accessory dwelling unit proposed for use as an STR.
  6. Floor/fire safety plans must be submitted with an STR TUP application.
  7. Identification of a manager, owner or other designated contact who will be available to address issues that may arise any time STR accommodation is being provided. The name and contact information must be provided in the application and must be posted along with the STR TUP in a visible place within the dwelling unit and provided to properties within a 25m area surrounding the property proposed for use as an STR.

Conditional Criteria:

  1. STRs may offer a maximum occupancy of 10 guests (of any age) at any time (further restrictions to guest limit may pertain due to safety risks or other possible concerns). 
  2. The applicant must provide an affidavit to RDEK staff acknowledging that the property which they are applying for an STR TUP has no covenants on title or strata bylaws restricting the property from being used for STR accommodation.

Discretionary Criteria:

  1. Potential conflict with neighbouring properties;
  2. Proposed accessory uses and/or amenities;
  3. Site layout and servicing considerations;
  4. Other RDEK bylaws and policies; and,
  5. Impact of the proposed use on the natural environment, including groundwater. 

NON-DELEGATED APPLICATION REQUIREMENTS:

Operators who wish to apply for a STR TUP that does not conform with the requirements of the STR TUP Policy (click here to view Policy) may make an application directly to the RDEK Board. These applications must include all required information contained in the delegated application, in addition to information regarding why they are not able to meet the policy requirements and a statement of why their application should be approved. The additional information provided is intended to provide the RDEK Board with information regarding the extenuating circumstances of the application and/or what mitigation efforts will be implemented to avoid complaints and enforcement efforts. 

If you are aware of a Short Term Rental that is operating and does not have an approved Temporary Use Permit, please submit a report. 

You can fill out an online form or call the staffed 24/7 phone number to report an issue and (if available) provide photo or video evidence.

A new hotline is now available to residents as a tool to report non-compliant short-term rental operations. The hotline can be used should issues related to short-term rentals occur, including, but not limited to:

  • non-permitted operation of short-term rentals;
  • noise, guest behaviour, or other forms of nuisance behaviour related to a short-term rental;
  • or, violations of an issued short-term rental temporary use permit.

The RDEK Short Term Rental Hotline provides a quick method to report issues with Short Term Rentals (STRs). Residents can fill out an online form or call the staffed 24/7 phone number to report an issue and (if available) provide photo or video evidence.

Yes, in addition to the RDEK requirements around zoning compliance and the STR TUP Policy, the Province of British Columbia enacted the Short Term Rental Regulations Act in 2023.   The Provincial legislation provides phased regulatory framework and imposes Registry requirements on all STR Operators or Hosts in British Columbia.    

Information on the requirement for STR Operators to register with the Province can be viewed here.   

The requirement to register your STR with the Province is independent from the RDEK requirement to be issued an STR TUP and is required annually by the Province.   All STR Operators, whether a STR TUP is required by the RDEK or not, are required to register.   STR Operators or Hosts who do not register with the Province will be subject to consequences that include inability to register with Short Term Rental Platforms (e.g. AirBNB or VRBO) and may be subject to administrative penalties imposed by the Province.
 

To view the permits that have been approved or declined, visit the STR Permits page.  The list is broken down by Electoral Area.

For More Information:

If you have questions or would like to know if your property requires a Temporary Use Permit, please call Development Services at 250-489-2791 or toll free at 1-888-478-7335.  

Last edited: Tue, March 25, 2025 - 9:44:11