General Information/Forms/Downloads

Utility PrePayment Form


How to Read and Interpret Your Water Meter

For more information on connections, meters and user fees, or to arrange to have your water turned on or off, please contact the RDEK office in your area:

Cranbrook Office (Elko, Moyie)
19-24th Avenue South
Cranbrook, BC V1C 3H8
Phone: 250-489-2791
Tollfree (BC&AB) 888-478-7335
Fax: 250-489-3498

Cranbrook Office Hours

8:30am - 4:30pm Monday - Friday, excluding statutory holidays
Emergency after hours phone: 250-420-1700

Columbia Valley Office
(Windermere, Holland Creek, Edgewater, Spur Valley, Rushmere, East Side Lake Winderemere)

1164 Windermere Loop Rd.
Invermere, BC  V0A 1K3
Phone: 250-342-0063
Fax: 250-342-0064

Columbia Valley Office Hours

8:30am - 12:00pm & 1:00pm to 4:30pm, excluding statutory holidays
Emergency after hours phone: 250-342-5712

Last edited: Fri, August 16, 2019 - 12:09:31

We couldn't help but notice...

...that you're using Internet Explorer to browse the site. We hear from some of our visitors using this browser that the site doesn't display properly. If you are having issues, we've written up some suggestions for improving your browsing experience.