Rushmere Water System

The community of Rushmere is supplied with treated water from Lake Windermere through a small membrane filtration treatment plant. Treated water is stored within the plant and pumped to the community using two variable frequency distribution pumps. Rushmere water system is solely dedicated to domestic use and not used for fire protection.

The plant is highly automated and operators have remote monitoring and control capability (SCADA). The plant is attended to a minimum of 3 times per week and can alert staff when problems occur.

If you have any questions or concerns, or would like to report any taste or odour problems, please contact Tom Altmann, Utility Superintendent at  250-342-0063.

Water System Emergencies

Should you become aware of water system emergency (broken water main, broken hydrant, loss of service, etc.) please call:
The 24 hr emergency number 250-342-5712
An operator will respond and do their best to resolve the issue. This number is for system emergencies only. For water system problems within your residence, please call a plumber.

Click here for utility service requests (including water turn on and off). 

Please click on the links below for further information:

Last edited: Wed, June 19, 2024 - 3:12:01