The monitoring of, and response to, COVID-19 is being led by Local, Provincial and Federal Health Authorities (not local government).  It is important to make sure we rely on facts and have strong sources of information in our arsenal.

COVID-19 Info

  • Public Health Emergency declared, effective March 18, 2020.

The Provincial State of Emergency remains in effect and the response to the COVID-19 pandemic is being led by the Province.

COVID19 Current Restrictions

Provincial restrictions remain in place to help stop the spread of COVID-19. The restrictions are made by the Provincial Health Officer (PHO) under the Public Health Act.



General Information

Mental Health Supports

  • Mental-health supports for everyone:
  • Mental-health supports for youth, young adults and families:
    • Foundry Virtual – provincewide virtual services with counselling, peer support, family support, groups and workshops via chat, voice or video calls for young people aged 12-24 and their caregivers. All services are free and confidential. Call 1 833 FOUNDRY (308-6379) or visit:
    • Here2Talk – confidential, free counselling and referral services by app, phone or online chat for all registered post-secondary students, 24 hours a day, seven days a week. Call 1 877 857-3397, or 1 604 642-5212 if you are a student calling from outside of Canada (international calling charges may apply).
    • Ministry of Children and Family Development – the Ministry of Children and Family Development supports all children, youth and families in British Columbia to live safe and healthy lives and is responsible for providing programs and services to support child and youth mental health. A list of supports can be found at:
    • Kids Help Phone – 24-7, immediate counselling, support, information and referrals. Youth can call 1 800 668-6868 or text TALK to 686868. Texting support for adults is available by texting TALK to 741741. Or visit:
    • Kelty Mental Health Resource Centre – free mental-health and substance use information, resources and peer support for B.C. parents, caregivers and families of children and youth. Call 1 800 665-1822 or visit:
  • Supports for seniors:
    • BC211 – this service will take calls from seniors looking for help and those who would like to volunteer to help seniors in their community, including virtual or telephone visits:
  • Support for front-line health-care workers:
    • Virtual peer support service and online resource hub – phone and text-based peer-support service: 
  • Here are four other ways to support your mental health:
    • Reach out. Though meeting in large groups will not be in the holiday cards this year, connecting with others safely is vital to your mental wellness. Consider making the holidays special by reaching out to someone who is isolated and alone – you may be surprised at how much joy it brings to both of you.
    • Talk about it. You are not alone. This year has been hard on so many people. But talking about it really does help. And sharing how you are feeling not only benefits you, but it often encourages others to do the same and creates a sense of community. What better gift is there than that?
    • Keep up with routines. Try to maintain habits that support your positive well-being during the holidays. Eat well when you can, commit to regular physical activity and get plenty of sleep when possible.
    • Try to take a moment for yourself. Prioritize yourself during the holidays by doing things you love and that make you feel calm and connected to what matters to you. These are busy, stressful times, but just 15 minutes of downtime a day will go a long way toward ensuring the holidays really are peaceful and calm.

Health Care

  • COVID-19 testing criteria changes regularly. Take the online self-assessment tool or call 8-1-1 if you have symptoms to check whether you should be tested.
  • Choose virtual health care services whenever available.
  • Elective surgeries and procedures have restarted with new surgical renewal plan in place.

Government Services

  • BC Service Centres will stay open, but the first hour of service is dedicated to seniors and other vulnerable people. You can also call for service: 1-800-663-7867.
  • In-Person Canada Service Centres are now closed. Apply for benefits online.
  • BC211 is available to match volunteers with seniors in need of help with groceries, etc. Call 2-1-1 or visit online.
COVID-19 Phone Numbers

There are a number of information lines set up to assist people with COVID-19 Inquiries, including:

  • COVID-19 Information Line **FOR NON HEALTH INFORMATION** - 1-888-268-4319. Open seven days a week, from 7:30 am to 8 pm PST
  • 811 - dial 811 for COVID-19 and non-COVID health related information
  • 211 - seniors looking for support with groceries, medication pick up, other supplies (or volunteers willing to help seniors) can dial 211 or visit
COVID-19 Online Links

Last edited: Fri, January 07, 2022 - 9:17:41