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Improving Your Internet Explorer 11 Browsing Experience

We hear from some of our visitors using Internet Explorer 11 that the RDEK website doesn't display properly. There are a few things you can try in order to improve your browsing experience.

Use a Different Browser

Our first suggestion is to move away from using Internet Explorer, if that is an option for you. Here's why: Internet Explorer is no longer being developed by Microsoft, and will only be supported with security and bug fixes until Windows 10 reaches the end of its lifespan in 2025. This means that it will fall farther and farther behind other browsers in the coming years, and your browsing experience will continue to degrade over time. Additionally, since it will not be updated, some features will simply never work right in ways that no website developer can compensate for. Finally, only about 2-3% of all Internet users are browsing the Web with Internet Explorer, and that number is continuing to fall. Most organizations will stop attempting to ensure browser compatibility—many have already done so. These issues aren't specific to RDEK; they are true for all websites.

If you are able to use another browser, we suggest Google Chrome, Mozilla Firefox, or Apple Safari. All are currently supported and will be maintained going forward.

Update Internet Explorer

Of course, you may be required to use Internet Explorer. If that's the case, we recommend that you ensure you have the latest updates from Microsoft installed. By default, updating should be set to happen automatically, but you can check to be sure you have the latest version: 

  1. Select the Start  button.
  2. Go to Settings  > Update & security > Windows Update.
  3. Click Check for updates.

Alternatively, go the Microsoft support page and click Check for Windows updates now.

Change Compatibility View Settings

Still having issues? Check to see if Internet Explorer is running in Compatibility View. This mode downgrades your browsing experience to an older version of Internet Explorer and can produce misaligned images and content, among other issues. If the site looks strange and you're running Compatibility View, try turning if off. If it is turned off, but the site looks wrong, try turning it on.

To add a site to the Compatibility view list:

  1. Select the Tools button, and then select Compatibility View settings.
    Screenshot of opening Internet Explorer Compatibility View settings
  2. Under Add this website, enter rdek.bc.ca, select Add, and click Close.
    Screenshot of editing Internet Explorer Compatibility View settings
  3. Reload the page.

To turn Compatibility View off:

  1. Select the Tools button, and then select Compatibility View settings.
  2. In the Websites you've added to Compatibility View box, look for rdek.bc.ca. If you find it, select the URL, click Remove, and then Close.
  3. Reload the page.
  4. If this does not work, open Compatibility View settings again, and uncheck Display intranet sites in Compatibility View, and then click Close.
  5. Reload the page.

Last edited: Thu, January 16, 2020 - 2:12:55